Compassionate Connections Franchising LLC

Compassionate Connections Franchising LLC (“we,” “our,” or “us”) operates the website
https://getcompassionatecnx.com and related services, including franchise inquiry forms, marketing communications, and customer engagement systems.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and communications.

By using our services, you agree to the terms outlined below.

1. Information We Collect

a. Information You Provide Directly

We may collect personal information when you:

Submit a form requesting information about our services or franchise opportunities

Book a call or consultation

Subscribe to SMS or email communications

Contact us through our website

This may include:

Full name

Email address

Phone number

Location or city

Business or financial qualification details

b. Automatically Collected Information

We may collect:

IP address

Device and browser type

Pages visited and time spent

Referral sources

c. SMS Communication Data

When you opt into SMS communications, we collect:

Phone number

Messaging history and engagement

Consent records (opt-in timestamp and source)

2. How We Use Your Information

We use your information to:

Respond to inquiries and provide requested information

Schedule calls and follow up on interest

Provide updates about services and franchise opportunities

Deliver SMS and email communications

Send appointment confirmations and reminders

Improve marketing performance and user experience

Track conversions and optimize advertising campaigns

3. SMS Communications and Consent

Users may opt in to receive SMS messages from Compassionate Connections Franchising LLC by submitting a form on our website:

https://getcompassionatecnx.com and providing explicit consent via an unchecked checkbox at the time of submission.

The checkbox is not pre-selected and requires affirmative user action. Consent is not a condition of purchase.

These messages may include:

- Follow-ups regarding your inquiry

- Appointment reminders

- Updates about services and opportunities

- Promotional messages and announcements

Message frequency may vary. Message and data rates may apply.

Opt-Out

You may opt out at any time by replying STOP.

Help

Reply HELP for assistance.

4. 🔒 SMS Opt-In Data Protection (CRITICAL)

We respect your privacy and are committed to protecting your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All SMS opt-in data and consent information will be used solely for communication from Compassionate Connections Franchising LLC and will not be sold, rented, or shared with any third parties for their marketing purposes.

This includes:

Phone numbers

SMS consent records

Messaging interaction data

We may share information only with trusted service providers (such as CRM platforms and messaging providers) strictly for the purpose of delivering our communications, and not for independent marketing use.

5. Sharing of Information

We do not sell or rent your personal information.

We may share your information with:

CRM and automation platforms (e.g., Go High Level)

Email and SMS service providers

Advertising platforms (Meta, Google)

Legal authorities if required by law

All partners are required to maintain confidentiality and data security.

6. Cookies and Tracking Technologies

We use cookies, pixels, and tracking technologies to:

Analyze website performance

Track user behavior and conversions

Improve advertising campaigns

This may include:

Meta Pixel

Google Analytics

You can disable cookies through your browser settings.

7. Data Retention

We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy

Maintain communication records

Comply with legal obligations

8. Data Security

We implement reasonable safeguards to protect your information.

However, no system is completely secure.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data

Request corrections

Request deletion

Withdraw consent

To make a request, contact us below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

11. Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page.

13. Contact Information

For questions regarding this Privacy Policy, please contact us:

👉 https://getcompassionatecnx.com